Support for Parents and Carers
At Wren Academy Enfield, we recognise that every family may need additional support at different times. Enfield offers a wide range of free services to help parents, carers and young people with family life, emotional wellbeing, parenting, special educational needs, caring responsibilities and much more.
If you are unsure which service is right for your family, please speak to a member of the school's Safeguarding or Wellbeing Team, who will be happy to help.
Enfield Family Hubs
Enfield Family Hubs are welcoming community spaces where families can access advice, guidance and support from pregnancy through to age 19 (or up to age 25 for young people with Special Educational Needs and Disabilities (SEND)).
Family Hubs bring together a range of professionals and services in one place, making it easier for families to find the support they need.
Support available includes:
- Parenting advice and guidance
- Family relationships
- Emotional wellbeing
- Youth activities
- Health and wellbeing services
- SEND information and advice
- Support for children and young people
- Signposting to specialist services
Find out more:
https://www.enfield.gov.uk/services/children-and-education/family-hubs
Youth and Family Hubs (Recommended for Families with Young People Aged 11–18)
The Youth & Family Hubs provide activities, advice and support for young people and their families throughout the year.
Ponders End Youth and Family Hub
141 South Street
Enfield EN3 4PX
Telephone: 020 8106 9996
Email: pondersendfamilyhub@enfield.gov.uk
Opening Hours
- Monday to Thursday: 8.30am–8.30pm
- Friday: 8.30am–10.00pm
- Saturday: 12.00pm–5.00pm
- Sunday: 12.00pm–6.00pm
Craig Park Youth and Family Hub
2 Lawrence Road
London N18 2HN
Telephone: 020 8106 9996
Email: craigparkfamilyhub@enfield.gov.uk
Opening Hours
- Monday to Wednesday: 8.30am–8.30pm
- Thursday to Friday: 8.30am–9.00pm
- Saturday: 12.00pm–2.00pm
Family Support
If your family is experiencing challenges or you would like advice about parenting, relationships, school attendance, emotional wellbeing or family life, support is available through Enfield's Family Hubs and Family Support Service.
Families can receive help with:
- Parenting and behaviour strategies
- Family relationships
- Emotional wellbeing
- School attendance and engagement
- Accessing specialist services
- Practical advice and guidance
Families can contact the Children's Portal directly to find out what support is available or speak to a professional who can help make a referral.
Children's Portal:
https://cp.childrensportal.enfield.gov.uk/
Parenting Support
Enfield Parenting Directory
The Enfield Parenting Directory is the borough's central resource for parenting advice, support groups and parenting programmes.
The directory includes:
- Courses for parents of teenagers
- Online parenting programmes
- Workshops and webinars
- Support for parents of children with additional needs
- Information available in multiple languages
https://enfieldparentingdirectory.co.uk/
Young Carers
A young carer is a child or young person who helps care for a family member because of illness, disability, mental health needs or substance misuse.
The Enfield Carers Centre offers specialist support including:
- One-to-one advice
- School support
- Activities and trips
- Emotional wellbeing support
- Information for families
Website:
Drug and Alcohol Support
Insight Enfield
Insight Enfield provides confidential support for young people and families affected by drug or alcohol use.
Support includes:
- Advice and information
- One-to-one support
- Family support
- Education about substance misuse
- Referral to specialist services where needed
Website:
https://www.changegrowlive.org/service/enfield-young-people
Emotional Wellbeing and Mental Health
If your child is struggling with their emotional wellbeing, support is available through a range of local and national services.
These include:
- Child and Adolescent Mental Health Services (CAMHS)
- School Nursing Service
- Kooth – free online counselling and wellbeing support for young people aged 11–25
- NCL Mental Health Support
More information can be found through the Enfield Local Offer:
https://www.enfield.gov.uk/services/children-and-education/local-offer
Bereavement Support
The death of a loved one can affect the whole family. Support is available for children, young people and parents.
Enfield's Local Offer signposts families to specialist bereavement organisations including:
- Child Bereavement UK
- Cruse Bereavement Support
- Winston's Wish
- Grief Encounter
- Noah's Ark Children's Hospice
Information:
https://www.enfield.gov.uk/services/children-and-education/local-offer
Support for Families Affected by Cancer
When a parent or child has cancer, specialist organisations can provide emotional and practical support.
Families may benefit from services including:
- Macmillan Cancer Support
- Maggie's
- Rainbow Trust Children's Charity
- Noah's Ark Children's Hospice
These organisations provide support with emotional wellbeing, practical advice, financial guidance and support for siblings and the wider family.
Special Educational Needs and Disabilities (SEND)
Enfield's SEND Local Offer provides information and advice for families of children and young people with additional needs up to the age of 25.
The website includes information about:
- Education
- Health services
- Social care
- Support groups
- Financial support
- Preparing for adulthood
https://www.enfield.gov.uk/services/children-and-education/local-offer
Activities for Young People
Youth & Family Hubs offer a wide range of activities throughout the year including:
- Youth clubs
- Sports and fitness
- Arts and music
- Holiday programmes
- Wellbeing sessions
- Careers advice
- Family activities
Programmes are updated regularly.
Visit:
https://www.enfield.gov.uk/services/children-and-education/family-hubs
Family Information and Advice
The Enfield Family Information Service provides details of local childcare, activities, support services and organisations for families across the borough.
https://fisservice.enfield.gov.uk/
Need More Support?
If you are worried about your child or your family would benefit from additional support, please contact the school. Our Safeguarding and Wellbeing Team can listen to your concerns and help you access the most appropriate local services.
You can also contact Enfield Family Hubs directly:
Telephone: 020 8106 9996
Website: https://www.enfield.gov.uk/services/children-and-education/family-hubs